1

As Customer Content Manager at Genesys I managed all the video customer case studies from concept to completion, ensuring a constant flow of new content that enabled sales to sell ever-evolving AI products quickly and bolstered engagement for keynote mainstage sessions at the large events, Inspire and Xperience.

2

As a Senior Video Producer at Bandwidth in Raleigh, NC, I spearheaded a cross-functional team of 10+ to develop and deliver a groundbreaking channel partner program training module. This initiative, aligned with company brand guidelines, is projected to contribute to a substantial $200M increase in revenue over the next 2 years. 

3

In my role as a Video Producer and Interactive Media Producer at Bandwidth, I demonstrated my leadership prowess. I led cross-functional teams in designing and delivering impactful training modules and overhauling product onboarding, significantly reducing ramp times for new hires by weeks. 

4

Additionally, my collaborative efforts resulted in the implementation of an AI-assisted data dashboard, consolidating metrics across various media and communication channels, leading to a 250% increase in customer interaction. 

5

My strategic collaboration with sales resulted in personalized pitch campaigns that successfully won over 5 high-value customers, contributing to business growth.

6

My commitment to innovation extended to internal processes, too, where I established and implemented a streamlined employee recognition program, reducing C-suite deliberation time by an impressive 90%.

CHECK OUT MY PORTFOLIO >>

• End-to-End Video Production
• Communication
• Project Management
• Visual Storytelling
• Technical Media Management
• Art Direction

• Editorial
• Product Marketing
• Creative Briefs
• Media Implementation
• Content Development
• C-Suite On-camera Coaching

I have been in telecom for over 10 years, and I’ve never seen products explained in such an easy to understand and entertaining way!

SVP – sales

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